Services / LQA
Game Localization Quality Assurance (LQA) Services
Our dedicated Localization Quality Assurance (LQA) service focuses on ensuring that your game's content is flawlessly adapted for every target market, guaranteeing a premium player experience.
Core LQA Service: In-Game Localization Testing
LQA involves rigorous testing of localized content directly within the game build. We go beyond simple text translation checks to verify full functional, linguistic, and cosmetic integrity in the live environment.
Comprehensive Verification Scope
- • Contextual Accuracy: Ensuring that all text strings (dialogue, UI elements, tooltips, etc.) make sense within the specific context of the game state, narrative, and surrounding elements.
- • Terminology Consistency: Verifying the correct and consistent use of defined glossaries, character names, item names, and technical terms across all localized assets.
- • Cosmetic/Visual Artifacts: Identifying display issues such as text clipping, overflow, truncation, incorrect font usage, overlapping elements, or text that breaks the UI layout.
- • Linguistic Quality: Checking for grammatical errors, spelling mistakes, awkward phrasing, and cultural inappropriateness.
The LQA Process: What Our Testing Includes
Our structured approach ensures all critical aspects of localization are scrutinized before release.
Execution of test plans in the live, localized build (PC, Console, Mobile) to simulate the real player experience.
Dedicated checks against provided style guides and glossaries to maintain brand voice and terminology integrity.
Systematic verification of text scaling, dynamic text field behavior, button states, menus, and on-screen HUD elements.
Testing that text strings display correctly after specific in-game events (e.g., quests, pop-ups, tutorials, achievements) and respond correctly to player input.
Reporting and Workflow Management
We provide clear, actionable reports using industry-standard tools to facilitate quick and accurate fixes by your development team.
We integrate seamlessly with your preferred project management systems, including Jira, Trello, Azure DevOps, and custom tracking databases.
A. Reporting Tools and Assets
- • Detailed Bug Fields: Each bug report includes essential data for reproduction and prioritization (ID, Language, Platform, Priority, Type).
- • Visual Documentation: Mandatory screenshots and optional video clips are attached to illustrate the issue and location precisely.
- • Steps to Reproduce: Clear, step-by-step instructions (Steps) are provided, along with the Expected Result and the Actual Result observed.
B. Example Bug Template
- • Summary: Incorrect placeholder string displayed in Audio Settings menu.
- • Description: When navigating to the main Settings screen and selecting the Audio tab, the key string _sound_option_key is displayed instead of the localized text for "Sound Volume."
- • Fields: ID, Language (e.g., DE, FR, KR), Platform, Steps, Expected Result, Actual Result, Priority (e.g., Critical/High).
C. Build Summary Reporting
We deliver a comprehensive LQA Sign-Off Report for release candidates. This report provides a quantitative summary:
- • Bug Distribution: Breakdown of total bugs by type (Linguistic, Context, UI/Cosmetic, Functional).
- • Priority Overview: Summary of bugs by priority level (Blocker, Critical, High, Medium, Low).
- • Release Readiness: A final assessment that helps the publisher quickly gauge localization quality and determine if another fix cycle is necessary before the worldwide launch.
Benefits for the Publisher
Investing in professional LQA is a critical step that directly impacts your game's commercial success in new territories.
- • Mitigation of Reputational Risk: Significantly reduces the risk of negative reviews and social media backlash caused by poor-quality localization.
- • Maintenance of Game Rating: Protects your Metacritic and app store ratings by delivering a polished product from day one.
- • Conversion and Retention Boost: Increases player conversion and retention in international markets by providing an immersive, native-language experience that feels authentic.
- • Streamlined Development: Provides clear, centralized feedback, allowing your team to focus on development rather than deciphering vague localization issues.
Supported Platforms and Environments
We test across the full spectrum of gaming platforms to ensure consistency everywhere.
- • Desktop & Console: PC (Windows), PlayStation (PS4/PS5), Nintendo Switch.
- • Mobile Devices: iOS and Android devices, covering various screen resolutions and OS versions.
- • Testing Infrastructure: Utilization of dedicated emulators, developer kits (dev kits), test accounts, and sandbox environments for secure and controlled testing.
